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Community Health

East Wimmera Health Service EWHS provides a broad range of affordable services for people living in Birchip, Charlton, Donald, St Arnaud and Wycheproof. These services aim to keep you active and healthy, as well as providing treatment and advice to help you regain your health.


Who are the services for?

Any person of any age can access services. You can self-refer or be referred by your GP, Health Worker or other service. Priority is given to those with special needs, low income or chronic health conditions.

What does it cost?

Our fees are based on your level of income and the amount and type of services you require. 

Prices effective from April 2018

Community Health Fees

The following services are exempt from fees:

• Central Intake

• Counseling and Social Work

• QUIT Smoking Services

Accessing Services

East Wimmera Health Service’s Community Health Team has a dedicated Central Intake Service that provides you with information on both our services, and other services available within our communities. 

The first point of contact for anyone seeking services is our Administration Staff, by phone, email, fax or in person at any of our five campus receptions. They will collect your details and pass on your referral to the Central Intake Nurses. The Intake Nurses will then call you to conduct a simple initial needs assessment. From this they will then connect you to the services you require. You will be informed of the costs of services, accessing subsidised services and any waiting times for that service. If you decide to choose us as your service provider, the Intake Nurse can then make your appointments, or arrange for the clinician to contact you to negotiate an appointment time.  

To contact the Central Intake team and discuss your health care needs, please contact:

• Call Central Intake Administration: 5477 2222

• Visit your local EWHS Campus reception and speak to the Reception

• Email:

• Fax: 5477 2131

Contact us

Phone: 03 5477 2222

Fax: 03 5477 2131


General Enquiries:

Advance Care Planning

Advance care planning involves making a plan for future health and personal care should a person lose their decision-making capacity. Advance care planning captures peoples’ values and wishes and enables them to continue to influence treatment decisions, even when they can no longer actively participate. 

Allied Health

The aim of Allied Health is to support diagnosis, recovery and quality of life. Access to allied health care can increase a person’s mobility, independence and ability to care for themselves. It can also help reduce the risk of complications in chronic conditions or following illness or injury.

  • Counseling and Social Work 

EWHS Wellbeing and Counselling services provides a range of interventions to assist in a wide range of issues such as: family and relationship issues, coping with chronic illness, grief and loss, depression, perinatal depression, anxiety and other low to moderate mental health issues through supportive counselling, therapy, practical support, advocacy and referral.

  • Diabetes Education 

EWHS Diabetes Educators help people with diabetes learn how to look after their own health. The educators can see anyone with diabetes and their families including newly diagnosed or previously diagnosed with diabetes, including women who develop diabetes during pregnancy and people at risk of getting diabetes.

  • Dietetics 

Dietitians provide expert nutritional and dietary advice to assess nutritional needs and to assist people to manage health conditions and diseases using food as Medical Nutrition Therapy.

  • Occupational Therapy

Occupational Therapists assist individuals who are frail, aged and/or have a disability, to maximize their functional independence at home and in the community. Occupational Therapy’s primary aim is to enable independence in all aspects of daily life, such as showering & bathing, dressing & grooming, eating & drinking, toileting, seating, bed transfers and social, leisure and community activities.

  • Physiotherapy

Physiotherapists provide assessment, manual therapies, exercise programs and other techniques to treat a range of conditions and prevent disease and disability through physical means.

  • Podiatry

Podiatrists look after the health of people's feet by diagnosing, treating and preventing foot abnormalities, and educating the public about good foot health.

Nutrition Wallet Card

Allied Health Brochure

Cardiac and Pulmonary Rehabilitation (Individual program only)

One on one individually tailored multidisciplinary approach to provide specific rehabilitation to improve Cardiac and Pulmonary Rehabilitation. Links to Group programs in neighboring communities.

District Nursing

The District Nursing program aims to provide comprehensive clinical nursing services to eligible clients. The service aims to prevent early admission to hospital and / or residential care.

Hospital Admission Risk Program (HARP)

Aims to prevent avoidable hospital presentations and admissions by working with those clients at risk of, or already experiencing frequent emergency presentations or hospital admissions. HARP targets people with chronic disease, aged and/or complex needs that frequently use hospitals or are at imminent risk of hospitalisation and could benefit from coordinated care

Health Promotion

Health Promotion relies on strong partnership work to ensure that communities are working together and that valuable messages are being delivered to the community in a variety of meaningful ways. 

Life! Program

Our local communities have high rates of diabetes, heart disease, cancer and obesity. Healthy eating, regular activity and weight reduction can delay or prevent the onset of Type 2 Diabetes and greatly reduce your chance of developing heart disease and stroke. The Life! program is evidence based and has been proven to work, with evaluations showing incredibly positive results.

Register online or through Central Intake 

Needle Syringe Program

Planned Activity Groups

Social support groups also known as Planned Activity Group (PAG) supports older people and people with disabilities to remain living in their own home by providing a range of enjoyable and meaningful activities.

Volunteer Program

People choose to volunteer for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experience and knowledge.

Community Car Program Brochure

Friendly Visiting Program Brochure

Maintenance Volunteer Brochure

“We are committed to providing inclusive services. We strive to ensure our services are accessible and the people we provide services to are treated with dignity and respect regardless of gender identity, sexual orientation, age, disability, ethnicity and cultural and socio-economic background”.