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  Rights and Responsibilities

The Australian Charter of Healthcare Rights in Victoria describes the rights of patients, residents, clients, family members or carers using the Australian health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.

What can I expect from East Wimmera Health Service?


Access - I have a right to health care.


Safety - I have a right to receive safe and high quality care.


Respect - I have a right to be shown respect, dignity and consideration. I have a right to be treated without discrimination based on my race, age, gender, gender identity, sexual orientation, carer status, disability, marital status or religious beliefs.


Communication - I have a right to be informed about services, treatment, options and costs in a clear and open way.


Participation - I have a right to be included in decisions and choices about my care. I am encouraged to be involved in making decisions and choices about my care 


Privacy - I have a right to privacy and confidentiality of my personal information.


Comment - I have a right to comment on my care and to have my concerns addressed.


You have the right to take an active role in your health care, and to participate in decisions about your treatment. 

At East Wimmera Health Service it is expected that respect will be demonstrated to everyone by everyone.

Summary of the Australian Charter of Healthcare Rights in Victoria

Your rights when you use health services in Victoria - Easy to read summary.


If you would like any further information regarding your rights and responsibilities, please refer to the above websites or contact Reception at any of our campuses.